Level 2 Retail Skills qualifications are designed for people working in the retail industry, including retail sales people, retail assistants, counter assistants, stockroom/warehouse assistants, visual merchandisers, cash point operators and managers in these roles.

The qualification is particularly suitable for those who need to:
 

• Understand the business of retail

• Understand customer service in the retail sector

• Understand how a retail business maintains health, safety and security on its premises

• Understand the retail selling process

• Understand how individuals and teams contribute to the effectiveness of a retail business

• Understand the control, handling and replenishment of stock in a retail business

• Understand the handling of customer payments in a retail business

• Work effectively in a retail team

• Keep stock at required levels in a retail environment

• Keep a retail unit secure

• Maintain health and safety in a retail environment.

What will you gain?

* Functional skills English and maths up to level 2
* Retail L2