Communication
Video
Course Overview
Effective communication in the workplace is essential to fostering a positive company culture and driving business success. Whether it’s face-to-face conversations or quick emails to customers, delivering the right message to the right person is crucial. Strong communication helps prevent conflicts, enhances employee engagement, and strengthens relationships, both within the organization and with customers, leading to a more skilled and productive workforce.
The Course
This e-learning Short Course in Communication is designed to help your organization recognize the importance of effective communication. Learners will explore the fundamentals of communication, various communication types, and the importance of context. The course will provide tools to identify and overcome communication barriers. Finally, learners will understand the significance of communication in the workplace and the risks of ineffective communication.
Who Is It For?
This course is suitable for employees at all levels and is ideal as part of the induction process for new hires. It also supports apprentices in building the communication skills they need to integrate smoothly into the workplace.
Prerequisites
No prior knowledge is required.
How It Works
Our e-learning is accessible on tablets, PCs, and laptops—any device with an internet connection. Learners log in and progress through the course, which includes real-life scenarios for context. The course concludes with a multiple-choice assessment.
Certification
Upon successfully completing the course, learners can download an e-learning completion certificate.
Why Choose E-learning?
We simplify complex topics with engaging, content-rich exercises designed to motivate learners. Our courses feature interactive exercises, media-rich content, realistic scenarios, and expert-led instruction. This approach ensures that learners are engaged, retain essential information, and apply what they’ve learned.
Key features of our e-learning courses include:
- Interactive exercises and games
- Media-rich content
- 3D interactive scenarios
- Expert-led content
- Relevant photography and illustrations
- Multi-generational design and style
Explore our courses today!
Course Content
Topics Covered
The communication cycle
Communication in different contexts
Types of communication
Barriers to communication
Inclusive communication
Overcoming barriers to communication
Effective communication in the workplace
Consequences of ineffective communication
Course Duration
20 - 40 minutes